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1. How do I book a bin?
Just call Rob
at 0419 391 956 to book a bin. A 24 hour notice is preferred to
ensure the bin of your choice is available.
2. What bin size do I need?
It depends on
what you intend to put in the bin. Rob will be more than happy to
discuss what bin size will be most appropriate for your
requirements. See
Gallery page for more details on bin sizes.
3. When and where can I have a
bin delivered?
We deliver
bins from Monday to Saturday. We can arrange for the bin to be
dropped off in the driveway or backyard without any permit fees
depending on logistics and surroundings. We will make sure the bin
will not inconvenient others. A Council permit is mandatory for bins
placed on the road or nature strip.
4. How do I pay for the bin?
We accept
Visa, MasterCard, Cash or Cheque.
5.
Are there any extra charges?
There are
extra charges for green waste, mattresses, rubber materials and
tyres.
6. Can I specify a delivery or
pick-up time for the bin?
Yes, under
normal circumstances we can deliver your bin at a specified time.
However during peak periods (weekends, holidays etc), our bins run
out much faster. Hence we may not be able to meet specific demands
and as such it is advisable to book your bins early.
7. Do you deliver bins
to all suburbs?
As our yard is based in Eltham, we usually deliver to surrounding
suburbs within a 20km radius. However, special arrangements can be
made. Just give us a call.
8. Can I put a mixed
load in the bin?
Yes, you are allowed to put mixed loads in bins. However please note
that extra charges may apply depending on what the mixed loads
contain.
9. What happens if I
overload the bin?
Trucks are not allowed to carry bins that have waste above the sides
of the bins, all bins must be able to be tied down safe and secure
manner. If the bin is overloaded you will have the option to take
the waste off the top on the bin to the bin is level or you can get
another bin delivered at the normal hire price.
10. How long can I hire
the bin for?
The prices quoted on this website are for a hire time of up to 3
days. See Pricing page for further information.
11. If I want the bin
longer, are the additional charges?
The normal hire time is 1-3 days, any longer than this will incur an
extra charge of $20 per day.
12. What if I'm not
finished with the bin by the pick up date?
If you are not finished and need to extend your hire duration, just
give us a call to arrange a new pick up date. Extra charges may
apply.
13. What happens to my
waste once my bin has been collected?
We recycle as much waste as possible, and dispose of non-recyclable
rubbish at tips in the local area.
14. What if I finish
filling the bin earlier than the organised pick up date?
Just call us and we will organise a truck to pick up the bin as soon
as possible.
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